Delivery Information
Delivery Policy at TheAyurvedicGuru.com
At TheAyurvedicGuru.com, our goal is to ensure timely and hassle-free delivery of your orders. Please go through the details below to understand our delivery process and terms.
1. Order Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed during weekends or public holidays will be processed on the next business day.
2. Shipping Time
- Delivery generally takes 2-7 business days, depending on your location.
- Remote areas may experience slightly longer delivery times.
- We collaborate with trusted logistics providers to ensure safe and timely delivery.
3. Shipping Charges
- Standard Delivery: A nominal shipping fee may apply, based on your order value and location. Charges will be shown at checkout.
- Free Shipping: Enjoy free shipping on orders exceeding a specified amount, as displayed during checkout.
4. Delivery Locations
- We deliver to most pin codes across India.
- If your location is not serviceable, you will be notified during checkout.
5. Order Tracking
- Once dispatched, you will receive a tracking number via email or SMS.
- Use this tracking number on our logistics partner’s website to monitor your order status.
6. Failed Deliveries
- Failed deliveries due to an incorrect address, unavailability, or refusal to accept the package will result in our team contacting you for resolution.
- Additional delivery charges may apply in such cases.
7. Damaged or Missing Items
- For damaged or missing items, contact us at info@theayurvedicguru.com or call +91 94780 12000 within 24 hours of receiving the package.
- Please include pictures of the damaged product and packaging to assist with the resolution process.
8. Changes to Delivery Address
- Address modifications can only be made before dispatch. Contact us immediately for any changes.
9. International Shipping
- Currently, we cater only to customers within India and do not offer international shipping.
For any additional assistance, feel free to reach out to us at info@theayurvedicguru.com or call +91 94780 12000. Thank you for choosing TheAyurvedicGuru.com!
