Returns Policy

Returns Policy at TheAyurvedicGuru.com

At TheAyurvedicGuru.com, we prioritize customer satisfaction and aim to ensure a hassle-free shopping experience. If you encounter any issues with your purchase, please review our Returns Policy below:

Eligibility for Returns

• Defective or Damaged Products: Returns are accepted only for products that are defective, damaged during transit, or incorrect items received.
• Timeframe: Return requests must be initiated within 7 days of receiving the product.

Conditions for Returns

• Products must be unused, in their original condition, and with all packaging, labels, and accessories intact.
• Items without original packaging or showing signs of use will not be eligible for return.
• The return request must include a clear explanation and, if applicable, images of the defect or damage.

Process for Returns

1. Initiate a Request:

   • Email us at info@theayurvedicguru.com or call +91 94780 12000 within 7 days of delivery.
   • Provide your order ID, product details, and evidence of the issue (e.g., photos of the damage).

2. Return Approval:

   • Once your request is reviewed, our team will approve or deny the return based on our policy.
   • Approved returns will receive instructions for shipping the product back to us.

3. Shipping the Product:

   • Customers must securely pack the item to avoid further damage during return transit.
   • Return shipping costs may be borne by the customer unless the issue is due to our error.

Refund Process

• Refunds are processed only after the returned product is received and inspected by our team.
• Approved refunds will be Credited  via the original payment method within 7-10 business days.
• Shipping charges are non-refundable, except in cases of defective or incorrect items.

Contact Us

For assistance with your return, please reach out to:

• Email: info@theayurvedicguru.com
• Phone: +91 94780 12000